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Shipping Policy


Thank you for choosing to shop at Our Website. The following terms and conditions constitute our Shipping and Delivery Policy.



Words starting with a capital letter have meanings defined under the following conditions. These definitions are applicable whether they appear in singular or plural form.


In the context of this Shipping Policy:

“Company” (also referred to as “We,” “Us,” or “Our”) refers to INFINITO MARCEL LIMITED located at PIPELINE ROAD, ANWO, AKUTE, IFAKO-IJAIYE, LAGOS STATE, NIGERIA, with Registration Number: 7027274.

“Country” refers to Nigeria. “Goods” refers to the items available for purchase on the Service, whether they are physical or digital. “Orders” refers to a request made by You to purchase Goods from Us. “Service” refers to the Website. “Website” refers to the URL accessible from “You” refers to the individual using the Service, or the company, or other legal entity on whose behalf such individual is using the Service.


All Digital Goods purchased will be delivered through download or granting of access, which may be via email, designated Website access, or any other means of access (referred to as “Delivery”). The Delivery is considered complete when the purchased Digital Goods and their content are in Your possession, either through download or access via Our Website or any other internet-based platform. For the purpose of our Refunds & Returns Policy, the Delivery date shall be the date of the first download or grant of access, regardless of the time of the first access by You.


Processing times for shipment: All Orders are processed within 1-3 business days after receiving a confirmation email. Orders are not processed or shipped on weekends or holidays. You will receive a notification when Your order has been shipped. The processing time is in addition to the shipment time, which varies depending on the chosen shipment method and is determined by the shipment carrier.

In case of a large number of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of Your Order, We will contact You via the email or telephone number provided.

Shipping Rates & Delivery Estimates

Shipping is provided at no cost. The estimated delivery time varies depending on Your location and is between 5 to 14 days.

Delivery delays can occasionally occur and are not always within Our control.

Confirmation of shipment & Order tracking

Once Your order has been shipped, You will receive an email notification from Us, including a tracking number that You can use to check the status of Your shipment. Please allow 24-48 hours for the tracking information to become available. If there are delays and the shipment hasn’t arrived within the estimated delivery time, please contact Us using the email provided under “Contact Us.”

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to Your Order. All fees (such as tariffs, taxes, tolls, etc.) imposed during or after shipping are the customer’s responsibility.


We are not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Refunds & Returns

If You would like to request a refund or return, please review Our Refunds & Returns Policy on Our Website.


If You have any questions about this Shipping Policy, You can contact Us:

By visiting this page on our website:

By sending us an email: